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The Global Trigger Tool: A review of the evidence
This report reviews the literature associated with the development and use of trigger tools to determine rates of harm in health care settings, with particular attention on the Institute of Healthcare Improvement's Global Trigger Tool.
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Zero seclusion: Safety and dignity for all – change package
This Zero seclusion change package | mōkī aroha uses a set of globally recognised, evidence-based interventions aimed at improving the care of tāngata whaiora while moving towards achieving zero seclusion in mental health inpatient units.
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Welcome to my home
The Health Quality & Safety Commission’s aged residential care (ARC) programme is pleased to share a collection of personal stories about what’s important to people and their families/whānau when entering ARC in Aotearoa New Zealand.
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Learning from COVID-19: Summary of feedback from the hospital and aged residential care surveys during the COVID-19 response to identify gaps and opportunities for improvement
A summary of the responses to two surveys relating to infection prevention and control during the COVID-19 pandemic response. The surveys were conducted by the Health Quality & Safety Commission in July−August 2020.
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Pressure injury prevention
Pressure injuries are a major cause of preventable harm for patients using health care services. Pressure injuries impact the New Zealand health system by increasing patients’ length of stay, ACC treatment injury claims and care costs.
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Executive summary: A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
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New eLearning supporting safer use of anti-seizure medicines in pregnancy: balancing the risks and potential harm
A free new eLearning course supports midwives and other health professionals in the safe use of anti-seizure medicines for people who may become pregnant, helping reduce medicine-related harm and improve care across New Zealand.
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Our voices | ō mātou reo attendee evaluation report
To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.
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Aotearoa Patient Safety Day 2026
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Tuesday, 17 November.
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Aotearoa Patient Safety Day 2025
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Monday, 17 November.