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Using survey data for quality improvement
Use patient experience survey data to improve care. Access tools and guides to support quality improvement and co-designed service changes.
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Surgical briefings support practical decision making
Alisa Ili, theatre nurse manager and Dr Andrew Connolly, general surgeon at Counties Manukau Health, share how start-of-list briefings support their decision making.
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Medicines
The national medication safety programme aims to greatly reduce the number of New Zealanders harmed each year by medication errors in our hospitals, general practices, aged care facilities and across the entire health and disability sector.
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Adult primary care patient experience survey – have your say
We want to know about your experiences with doctors, nurses and other staff at your general practice or community health clinic. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Publications
This page contains links to reports, journal articles and other publications related to the patient experience surveys.
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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Survey information and methodology
This page contains information about our patient experience surveys, including their development, methodology and review.
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Survey results
Patient experience survey results are publicly available through interactive data explorers and national reports. Health providers participating in the survey access their own local data through a secure online portal.
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Participate in DEWS
We invite aged residential care facilities to register their interest to implement the Deterioration Early Warning System (DEWS).
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Te Whatu Ora Southern case study: Te Ara Mārama – Improving transition of care to the community for Māori trauma patients
This project, Te Ara Mārama, aimed to encourage collaboration between community health providers and inpatient rehabilitation services to support Māori trauma patients in their transition from inpatient to community care.