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World Hand Hygiene Day 2021 resources
Resources to support the World Health Organization's 2020 World Hand Hygiene Day including posters, social media graphics and email signatures
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Teach back training toolkit (March 2014)
This toolkit, produced by Iowa Health, the Picker Institute, Des Moines University and Health Literacy Iowa, is to help all health care providers learn to use teach-back—every time it is indicated—to support patients and families throughout the...
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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau (Frailty care guides 2023)
The Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau part of the Frailty care guides 2023.
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Home and community support services experience survey: National results 2024
This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.
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Deterioration Early Warning System (DEWS) recommended for use in aged residential care
A feasibility study supports the use of a new early warning system to help staff working in aged residential care (ARC) recognise when a resident may be getting acutely unwell and respond early.
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Clinical leads
Health Quality & Safety Commission Te Tāhū Hauora has a number of clinical leads who guide our work programmes.
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Learning from adverse events report 2018/19
This is the annual learning from adverse events report for 2018/19, published by the Health Quality & Safety Commission. The report covers adverse events reported by New Zealand's 20 district health boards (DHBs) and other providers.
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Learning from adverse events report 2017–18
This is the annual learning from adverse events report for 2017–18, published by the Health Quality & Safety Commission. The report covers adverse events reported by New Zealand's 20 district health boards (DHBs) and other providers.
- Video: Introducing the safe use of opioids collaborative