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- Lung cancer
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Amended questions on how patients access care
There are amendments to the adult primary care patient experience survey questionnaire.
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Surgical briefing case studies
Start-of-list briefings improve teamwork, camaraderie and efficiency. These case studies from Counties Manukau Health outline how making start-of-list briefings a standard part of the surgical list, was an easy choice.
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Code of expectations for health entities’ engagement with consumers and whānau
Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
- Our consumer network
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Paul & Rachel's story: healthcare associated infection effect on family
Watch the Hand Hygiene NZ patient story, in which Paul and Rachel share their experience of the impact that a healthcare associated infection can have on both the patient and their family.
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Te Whatu Ora Counties Manukau case study: Improving the accuracy of post-traumatic amnesia assessments
Te Whatu Ora Counties Manukau has long had a process in place to screen for post-traumatic amnesia following suspected traumatic brain injury. However, inaccuracies in the way the assessments were performed increased the risk of missing diagnoses.
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Co-design programme evaluation and case studies 2015–16
The 2015–16 co-design programme was delivered in two DHBs over an eight-month period from October 2015 to May 2016. The evaluation report, interviews and case studies from the programme are now available.
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Te Tāhū Hauora Health Quality & Safety Commission independent performance review report 2023
This is a short, limited, self-commissioned independent review of the performance of Te Tāhū Hauora Health Quality & Safety Commission.