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Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
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Adult primary care patient experience survey
Our national adult primary care patient experience survey collects and measures patient feedback on health care for quality improvement. The patient experience survey programme is one of the largest public survey programmes in Aotearoa New Zealand.
- Frequently asked questions: Partners in Care
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Adult hospital patient experience surveys (inpatient and outpatient)
Our national adult hospital patient experience surveys collect and measure patient feedback on health care for quality improvement.
- About the primary care programme
- Surgical teamwork and communication
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Young Voices Advisory Group
In October 2023, we established the young voices advisory group | ngā reo māhuri made up of eight members, to provide advice on aspects of the He Hoa Tiaki | Partners in Care programme.
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First public release of adult primary care patient experience survey results by PHO
Selected results from the adult primary care patient experience survey will be publicly available at primary health organisation (PHO) level for the first time through the online patient experience explorer.
- Ō Mātou Reo: Our Voices 2025 evaluation reports
- Safe use of opioids