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Adverse events exception reporting 2020/21: Thematic analysis involving Māori and Pacific peoples
This paper presents a thematic analysis of severity assessment code (SAC)-1 and 2 adverse events involving Māori and Pacific peoples reported to Te Tāhū Hauora Health Quality & Safety Commission from 1 July 2017 to 30 June 2021.
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National mortality review focus areas
The Commission has appointed subject matter experts for their specialist knowledge across workstream areas. Workstream areas change from time to time and other subject matter experts appointed.
- Care during the last days of life | Pairuri (palliative care) (Frailty care guides 2023)
- Responsive and reactive behaviour | Ngā momo whanonga kātoitoi, tauhohe hoki (Frailty care guides 2023)
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Adult hospital patient experience surveys (inpatient and outpatient)
Our national adult hospital patient experience surveys collect and measure patient feedback on health care for quality improvement.
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Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau (Frailty care guides 2023)
The Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau part of the Frailty care guides 2023.
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Fatality rate from major trauma continues to decline
The Trauma National Clinical Network annual report for 2023/24 shows the lowest fatality rate for major trauma since the New Zealand trauma system was established in 2012.
- System accountability
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Communications toolkit for the home and community support services experience survey
This toolkit is a guide on promoting the 2025 home and community support services experience survey to raise awareness and encourage people to take part.
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Co-designing with consumers, whānau and communities
This page has information, resources and practical advice about engagement and co-design to support implementation of the code of expectations for health entities' engagement with consumers and whānau.