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Vital sign charts and early warning systems: A scoping literature review
Adapt Research, on behalf of Te Tāhū Hauora Health Quality & Safety Commission has undertaken a scoping review of recent literature in 2024 to ensure the national adult and maternity vital signs charts remain aligned to best practice.
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Adult primary care patient experience survey
Our national adult primary care patient experience survey collects and measures patient feedback on health care for quality improvement. The patient experience survey programme is one of the largest public survey programmes in Aotearoa New Zealand.
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A window on quality 2021: COVID-19 and impacts on our broader health system – Part 1
This year’s A window on quality explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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Our voices | ō mātou reo attendee evaluation report
To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.
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National mortality review focus areas
The Commission has appointed subject matter experts for their specialist knowledge across workstream areas. Workstream areas change from time to time and other subject matter experts appointed.
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A window on the quality of Aotearoa New Zealand's health care 2019 – a view on Māori health equity
In our ongoing Window series, this report focuses on Māori health equity, but also draws on thinking and ideas from both the broader fields of health equity and Māori health advancement throughout.
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Information about the Safe Surgery NZ programme quality and safety marker
This factsheet is provided to support district health board (DHB) surgical teams in their work to measure the impact of the teamwork and communication interventions and submit quality and safety marker (QSM) data to the Health Quality & Safety Commis
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Learning from harm programme restorative responses workbook
This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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Quality and Safety Markers
Quality and Safety Markers (QSMs) show whether key safety actions are being taken in health care and how they affect patient harm. They help us track processes and outcomes to understand good practice and where improvement is needed.