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Harm (adverse) event submission portal
Use this portal to report and manage harm (adverse) events, as part of the Healing, Learning and Improving from Harm policy. You can complete Part A and Part B sections, edit and review, and download your data.
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Code of expectations for health entities' engagement with consumers and whānau [web version]
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
- Aotearoa Patient Safety Day 2023 video: Elevate the voice of consumers and whānau
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Surgery and risk in Aotearoa New Zealand | Te pōkanga me te tūponotanga i Aotearoa
This infographic summarises information about surgery in New Zealand in 2023, including the risks associated with having surgery. It covers elective surgery (surgery planned in advance) and emergency surgery (surgery for an urgent medical condition).
- ‘Team Tamariki’: Paediatric early warning system (PEWS) poster for whānau, tamariki and staff
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Adverse events exception reporting 2020/21: Thematic analysis involving Māori and Pacific peoples
This paper presents a thematic analysis of severity assessment code (SAC)-1 and 2 adverse events involving Māori and Pacific peoples reported to Te Tāhū Hauora Health Quality & Safety Commission from 1 July 2017 to 30 June 2021.
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Patient, family and whānau escalation: Kōrero mai projects – what we know so far
Case study from the three test sites exploring the complexity of communication relating to escalation.
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Anti-staphylococcal bundle to reduce surgical site infections in orthopaedic and cardiac surgery
Feedback summary of discussion paper and next steps
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Health literacy medication safety project evaluation report, training tools and resources (August 2013)
Evaluation report and resources from Malatest International and resources from Workbase Education Trust for the Commission's health literacy medication safety demonstration project.
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Major trauma rehabilitation quality improvement programme: National collaborative 2021 guidelines and application form
This document includes guidance on and an application form for the trauma rehabilitation national collaborative 2021.