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Surgical safety culture survey report 2019
The 2019 surgical safety culture survey was undertaken by Mobius Research and Strategy, to assist in evaluation of the Health Quality & Safety Commission's Safe Surgery NZ programme. This report presents the results of the 2019 survey.
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Consumer and whānau engagement quality and safety marker
A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.
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Practical accessibility tips for producing consumer resources
Learn cost-effective accessibility tips for creating consumer resources and communications by watching this video.
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Patient experience surveys: flyer/poster for patients
These documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.
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Ngā Rāhui Hau Kura (Suicide Mortality Review Committee Feasibility Study 2014–15)
In September 2013, the Ministry of Health contracted the Health Quality & Safety Commission to trial suicide mortality review, an action contained in the New Zealand Suicide Prevention Action Plan 2013–16.
- Enduring power of attorney (EPoA) (Frailty care guides 2023)
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Representing the consumer voice in an adverse event review
Sheila from Te Pukaea (Whanganui DHB's consumer council) talks about her experience as an independent consumer representative on adverse event review panels.
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Embedding te Tiriti in capability programme design and delivery
Commission staff members Jane Cullen and Dr Te Raina Gunn presented at GP22 on embedding te Tiriti in capability design and delivery. See the slides from their presentation here.
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Results of the all-of-Commission consumer forum survey
The Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.