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Accessibility and resourcing for consumer, whānau and community engagement
This page has information, resources and practical advice about accessibility and resourcing for consumer, whānau and community engagement to support implementation of the code of expectations for health entities' engagement with consumers and whānau
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Using lived experience to improve health services
This page has information, resources and practical advice about using lived experience to improve health services, to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Survey information and methodology
This page contains information about our patient experience surveys, including their development, methodology and review.
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Poster: How to hand wash
Posters showing your '5 moments for hand hygiene', available with either a female or male character shown.
- Project start-up
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Board members
Our board members are appointed under section 28 of the Crown Entities Act 2004.
- Communication tools
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Maternity
The New Zealand maternity clinical indicators are the result of collaboration between the Ministry of Health and maternity stakeholders representing consumer, midwifery, obstetric, general practice, paediatric and anaesthetic perspectives.
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First public release of adult primary care patient experience survey results by PHO
Selected results from the adult primary care patient experience survey will be publicly available at primary health organisation (PHO) level for the first time through the online patient experience explorer.
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.