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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
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Eleventh Annual Report of the Perinatal and Maternal Mortality Review Committee
This report considers perinatal and maternal mortality and morbidity from 1 January to 31 December 2015; perinatal mortality from 2007 to 2015; maternal mortality from 2006 to 2015; and babies with neonatal encephalopathy from 2010 to 2015.
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He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New Zealand
This framework supports the health and disability sector to mitigate and respond to health care harm in Aotearoa New Zealand.
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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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Health literacy
Health literacy is the foundation for consumer and whānau engagement. Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.
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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
- Responsive and reactive behaviour (Frailty care guides 2023)
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Summary of inaugural consumer health forum Aotearoa and participant feedback
The Commission hosted the inaugural consumer health forum Aotearoa over two sessions on 24 November 2021. A total of 108 people took part.
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Early implementation evaluation report
Between October 2017 and June 2018, the Commission worked with six early implementation sites to make improvements to their systems through testing the national vital signs chart, New Zealand early warning score and other tools and guidance.
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Safer use of anticoagulants
We worked with the health care sector to develop a national anticoagulation stewardship programme, promoting safe, high-quality patient care by improving the use of anticoagulants within health care settings.