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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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Video: Surgical safety checklist (full length, 10min 58sec)
A video from the Commission outlining the use of the World Health Organization's surgical safety checklist.
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Patient story: Matthew Gunter
Matthew was 16 years old when he developed appendicitis. His mum, Heather, took him to the local emergency department and he had surgery that night to remove his appendix.
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Guidelines: Clipping not shaving intervention guidelines
This document has been produced to encourage health care professionals to clip, not shave, hair prior to surgery to improve the safety and quality of care that patients receive.
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Patient Safety Week 2019 poster: Who me – biased?
These posters encourage clinicians and others to view the videos and examine their own biases. There is a generic version, plus a version which can be written on.
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Safer use of anticoagulants: Russ's story
Russ is a consumer representative on the Te Tāhū Hauora safer use of anticoagulants project. In this video he shares his experience of taking anticoagulants, in the hopes it might help others who find out they need to take them.
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Enhancing accessibility: how to begin
Mary Schnackenberg, consumer and disability advocate, highlights the key factors to consider while embarking on the accessibility journey, emphasising the importance of including diverse people at the table.
- National patient experience survey: Results for patients treated in August 2019
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Video: Post-mortem for babies in Aotearoa NZ
Information for parents, family and whānau about post-mortem for babies in New Zealand.
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Aotearoa New Zealand Tall Man lettering list (October 2023)
The Aotearoa New Zealand Tall Man lettering list (updated October 2023) includes look-alike, sound-alike medicine names that have been predicted to pose the greatest risk to patient safety.