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• Three steps to meeting health literacy needs
  Resource | Published: 3 Mar 2022

  Our guide for health care professionals provides a process for you to follow with every person in every health care discussion.

  Consumer
• Petala's story: The importance of meeting cultural needs for Pacific Island families
  Resource | Published: 23 Jun 2022

  Petala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.

  Consumer
• Guide to recording blood pressure in acutely unwell children
  Resource | Published: 23 Aug 2023

  This guide covers the common questions raised by paediatric teams during the national rollout of the Aotearoa New Zealand paediatric early warning system about the routine measurement of blood pressure in acutely unwell children.

  Patient deterioration
• Hand Hygiene New Zealand auditing manual (2019 edition)
  Resource | Published: 18 Nov 2021

  A practical guide to auditing hand hygiene compliance in New Zealand hospitals.

  Infection prevention and control
• Surgical checklist video: sign out
  Resource | Published: 16 Nov 2021

  This video outlines step three of the World Health Organization's surgical safety checklist – sign out.

  Harm (adverse) events
• Window on the quality of health care
  General page

  A window on the quality of health care provides a snapshot of the quality of health care in New Zealand

• Surgical Safety Checklist (Australia & New Zealand)
  Resource | Published: 1 Jul 2022

  This checklist has been adapted from the World Health Organization Surgical Safety Checklist by the Royal Australasian College of Surgeons.

  System safety
• Webinar recording 'Beyond the tickbox' with Dr William Berry
  Resource | Published: 11 Jul 2014

  Recording of the 'Beyond the tickbox' webinar with Dr William Berry, held on Friday 11 July 2014.

  Harm (adverse) events
• Improving health outcomes: Pacific consumer group’s talanoa on Bula Sautu
  Resource | Published: 1 Jul 2022

  This document is a thematic analysis of feedback on the Health Quality & Safety Commission’s report, Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19.

  Health Quality Intelligence
• Attitudes towards the Surgical Safety Checklist and its use in New Zealand operating theatres
  Resource | Published: 19 Oct 2012

  Report from Litmus on attitudes towards the Surgical Safety Checklist and its use in New Zealand operating theatres.

  Harm (adverse) events