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Publications
This page contains links to reports, journal articles and other publications related to the patient experience surveys.
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Home and community support services experience survey: National results 2024
This report presents national findings from the 2024 Home and community support services experience survey. The survey aim is to better understand how home and community support services are working for people and how they can be improved.
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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
- National Medication Chart
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Webinar: Caring for complex older people
Dr Michal Boyd presented a webinar on Thursday 21 May 2020, 'Caring for complex older people: tips, tricks and tales from the trenches', in association with Mobile Health.
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Maternity early warning system (MEWS) virtual grand round presentation
In this video, Dr Matthew Drake (clinical lead obstetric anaesthesia) presents a virtual grand round about the New Zealand national maternity early warning system (MEWS).
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Pono consumer story: Haki Davis
Haki Davis shares his experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.
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Pono consumer story: Jenny Fenwick
Jenny Fenwick shares her experience of seclusion in Aotearoa New Zealand as part of the Health Quality & Safety Commission's Pono consumer stories project.
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Open4Results – December 2018
Our six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.
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Resources for management of critical bleeding
These four resources are for staff who manage critically bleeding trauma patients in tertiary trauma centres and smaller secondary or provincial hospitals.