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Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
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Consumer information
This page contains resources that you might find useful as a consumer or whānau member. If you have an urgent concern, please contact your health care professional or, in an emergency, phone 111.
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Seventh Annual Report of the Perinatal and Maternal Mortality Review Committee
This is the seventh annual report of the Perinatal and Maternal Mortality Review Committee (PMMRC). The aim of this committee is to identify areas in maternity and newborn care where improvements could be made.
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Sixth Annual Report of the Perinatal and Maternal Mortality Review Committee
This is the sixth annual report of the Perinatal and Maternal Mortality Review Committee (PMMRC). The aim of this committee is to identify areas in maternity and newborn care where improvements could be made.
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National survey supports quality improvement for home and community support services
The Home and Community Support Services (HCSS) experience survey results give important insights into what is working well and where improvements can be made
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Strengthening Consumer and Whānau Engagement in health
This free webinar offers a practical introduction to consumer and whānau engagement, what it is, why it matters for our health system, who it applies to, and how it can be implemented effectively.
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
- Urinary incontinence (Frailty care guides 2023)
- Delirium (Frailty care guides 2023)