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Leadership and capability
Our quality improvement science education and training courses provide skills to address local improvement challenges, and build our ability to draw on what is available nationally.
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Video: Surgical briefing and debriefings
This video from the Commission's Reducing Perioperative Harm programme demonstrates best practice for briefing and debriefing sessions, based on the World Health Organization's surgical safety checklist.
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Maternal morbidity review toolkit: Local review process map (A3)
The local review process map is part of the maternal morbidity review toolkit for maternity services.
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Maternal morbidity review toolkit: Review template (Microsoft Word version)
The maternal morbidity review template is part of the maternal morbidity review toolkit for maternity services.
- National patient experience survey: Results for patients treated in August 2019
- National patient experience survey: Results for patients treated in November 2018
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Reducing and eliminating seclusion in mental health inpatient services
This document is an evidence review for the Health Quality & Safety Commission about reducing and eliminating seclusion in mental health inpatient services.
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Results of the all-of-Commission consumer forum survey
The Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.
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E-learning module: Human Factors | Ngā Āhua Tangata
The e-learning module, Human Factors | Ngā Āhua Tangata in health care includes seven videos and is available free to all in health care professionals via the LearnOnline platform.
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New Zealand adult hospital outpatient experience survey questionnaire
This document is a copy of the online adult hospital outpatient experience survey questionnaire.