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Learning from harm education
The Learning from harm education programme educates participants how to review health care harm, understand work that supports healing and create quality improvement actions to reduce the risk of harm.
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Patient stories
Patient stories to accompany the 10 Topics learning activities.
- National patient experience survey: Results for patients treated in February 2019
- National patient experience survey: Results for patients treated in May 2019
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Creating a driver diagram
This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.
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Adult primary care patient experience survey: videos for in-clinic waiting room
General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.
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Matthew Ames’ sepsis survival story
Matthew Ames was 39 years old when he suffered a life-threatening reaction to what started as a sore throat. The father of four developed sepsis, leading to the loss of all of his limbs. This is the story of his illness and recovery.
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Patient-reported outcome measures in New Zealand: Results from the adult primary care patient experience survey
This is our the first national report on patient‑reported outcome measures (PROMs) in New Zealand. It outlines how PROMs are being implemented and presents results from two measures.
- Briefings and debriefings
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Our consumer advisory group