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Search results for "communication"

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Courtenay and Demar, their story

PUBLICATION: 12 Feb 2019, Patient Deterioration

Courtenay Mihinui shares the story of her journey through the health system with her daughter Demar.

Whanganui DHB: Improving Service Transitions through focusing on CHOICE

NEWS: 26 Oct 2018, Mental Health & Addiction Quality Improvement

Janice Bowers, clinical nurse manager at Whanganui DHB has been leading a project for ICAMHAS (Infant, child and adolescent mental health and addiction services) to improve the way the department manages service transitions.

MidCentral DHB: Reducing readmission rates amongst high-end users

NEWS: 26 Oct 2018, Mental Health & Addiction Quality Improvement

Discovering that just 20 percent of their mental health and addiction (MHA) service consumers were using 80 percent of the allocated funds provided the impetus for a quality improvement project at MidCentral DHB.

New communication skills online course for clinicians

NEWS: 14 Sep 2018, Health Quality & Safety Commission

A new online course is available to help clinicians develop skills for communicating effectively with patients about the risks and benefits of treatment options, and for enhancing skills in shared decision-making.