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More providers to follow adverse events policy from February 2022

NEWS: 22 Nov 2021, Adverse Events

The range of health providers who have to follow the Health Quality & Safety Commission’s National Adverse Event Reporting Policy is broadening from 28 February 2022, when the new Ngā Paerewa Health and Disability Services Standard comes into effect.

Draft code of expectations – welcoming feedback

PUBLICATION: 7 Oct 2021, Partners in Care

The Commission is developing a code of expectations (the code) which will set how health and disability service providers and organisations will involve and work effectively in partnership with consumers and whānau.

New film focuses on healing and learning from health care harm

NEWS: 14 Sep 2021, Adverse Events

A new film, Pou hihiri, Pou o te aroha | Healing and learning from harm, features consumers, clinicians and researchers talking about the benefits of following a restorative approach after a harmful event occurs in health care.

Pou hihiri, Pou o te aroha | Healing and learning from harm

PUBLICATION: 1 Sep 2021, Adverse Events

Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Health Quality & Safety

Using health care services in the community

PUBLICATION: 1 Jun 2021, Partners in Care

This booklet is for people who are unfamiliar with community health care services. It includes tips on how to get the best from these services and is a general guide on what is available to you and what you can expect.