Tā te kiritaki whai wāhi
Consumer opportunities
Read more about the current open opportunities for consumers to get involved.
At Te Tāhū Hauora, we support consumers being actively involved in decision-making about their health, at all levels.
Health services, including hospitals, government agencies and other services, require consumer representatives to co-design the planning, design, delivery and evaluation of health services.
Below are the current open opportunities for consumers to get involved.
Please note Te Tāhū Hauora publishes these opportunities on behalf of a range of different agencies and groups in the health sector. Please contact each provider directly using the information provided in the listing.
Do you have an opportunity you think consumer health forum Aotearoa members should know about?
If so, please submit an expression of interest for consumer and whānau representatives here.
Current opportunities
Te Whatu Ora is seeking nominations for a New Zealand consumer representative for the review of Cardiac Investigation Unit (Facility Design Guidance).
Applications close on 29 May 2025.
The opportunity:
The representative will participate in AHIA’s[1] review of the Cardiac Investigation Unit, working with the Australasian Health Facility Guidelines team and other consumers to review the existing design guidance.
The guidance helps project teams to plan, design and construct cardiac investigation facilities across Australia and New Zealand.
Who we're looking for:
Consumer representatives bring unique perspectives and experiences that help us to improve design guidance. The preferred representative will:
- have been admitted to a cardiac investigation unit, or supported an admitted family member (within the last three years),
- be able to provide advice from a consumer or whānau perspective and bring an understanding of the unique cultural and social context of NZ,
- make every effort to attend all meetings and review any supporting documents, &
- have digital access to meet via TEAMS.
Remuneration:
Remuneration will be in line with the NSW Health Consumer Remuneration rates (currently $AUD40 per hour), for attending 2-3 1.5 hour meetings via TEAMS. The meetings are likely to be held between August and September 2025.
If you are interested in applying to represent Aotearoa at these meetings, please download and complete the EOI form.
Email your completed EOI form to xanthe.torrens@tewhatuora.govt.nz, by 29 May 2025.
Download the EOI for (DOCX 432KB)
[1] Australasian Health Infrastructure Alliance. Health NZ is one of the nine public health agencies that collaborate to develop facility design guidance.
Te Whatu Ora is seeking nominations for a New Zealand consumer representative for the review of Mental Health: Non-acute Inpatient Unit (Facility Design Guidance).
Applications close on 29 May 2025.
The opportunity:
The representative will participate in AHIA’s[1] review of the Mental Health – Non-acute inpatient Unit, working with the Australasian Health Facility Guidelines team and other consumers to review the existing design guidance.
The guidance helps project teams to plan, design and construct non-acute mental health facilities across Australia and New Zealand.
Who we're looking for:
Consumer representatives bring unique perspectives and experiences that help us to improve design guidance. The preferred representative will:
- have been admitted to a non-acute mental health facility, or supported an admitted family member (within the last three years),
- be able to provide advice from a consumer or whānau perspective and bring an understanding of the unique cultural and social context of NZ,
- make every effort to attend all meetings and review any supporting documents, &
- have digital access to meet via TEAMS.
Remuneration:
Remuneration will be in line with the NSW Health Consumer Remuneration rates (currently $AUD40 per hour), for attending 2-3 1.5 hour meetings via TEAMS. The meetings are likely to be held between September and November, 2025.
If you are interested in applying to represent Aotearoa at these meetings, please download and complete the EOI.
Email your completed form to xanthe.torrens@tewhatuora.govt.nz, by 29th May 2025.
Download the EOI form (DOCX 432KB)
[1] Australasian Health Infrastructure Alliance. Health NZ is one of the nine public health agencies that collaborate to develop facility design guidance.
Te Whatu Ora is seeking nominations for a New Zealand consumer representative for the review of Mental Health: Older People’s Acute Inpatient Unit (Facility Design Guidance).
Applications close on 29 May 2025.
The opportunity:
The representative will participate in AHIA’s[1] review of the Mental Health – Older People’s Acute Inpatient Unit design guidance, working with the Australasian Health Facility Guidelines team and other consumers to review the existing design guidance.
The guidance helps project teams to plan, design and construct older people’s mental health facilities across Australia and New Zealand.
Who we're looking for:
Consumer representatives bring unique perspectives and experiences that help us to improve design guidance. The preferred representative will:
- have supported a family member, or been admitted to, an older person’s acute mental health facility (within the last three years),
- be able to provide advice from a consumer or whānau perspective and bring an understanding of the unique cultural and social context of NZ,
- make every effort to attend all meetings and review any supporting documents, &
- have digital access to meet via TEAMS.
Remuneration:
Remuneration will be in line with the NSW Health Consumer Remuneration rates (currently $AUD40 per hour), for attending 2-3 1.5 hour meetings via TEAMS. The meetings are likely to be held between September and November, 2025.
If you are interested in applying to represent Aotearoa at these meetings, please download and complete the EOI form.
Email your completed form to xanthe.torrens@tewhatuora.govt.nz, by 29 May 2025.
Download the EOI form (DOCX 431KB)
[1] Australasian Health Infrastructure Alliance. Health NZ is one of the nine public health agencies that collaborate to develop facility design guidance.
Do you want to use your own health experience to work with Te Tāhū Hauora Health Quality & Safety Commission (Te Tāhū Hauora)? We are seeking expressions of interest to fill one vacancy on Ngā Reo Māhuri | Young Voices Group (Nga Reo Māhuri).
Ngā Reo Māhuri has up to 8 members and provides advice and direction to the Te Pūkāea Matatika | Māori Health and Consumer (Te Pūkāea Matatika) programme and other teams within Te Tāhū Hauora.
Introduction
Te Tāhū Hauora is a crown entity, established under the New Zealand Public Health and Disability Act 2000. It now functions under the Pae Ora (Healthy Futures) Act 2022 to lead, coordinate and support the health sector to monitor and improve the quality and safety of services.
Ngā Reo Māhuri was established in 2023 to support the implementation of the Te Pūkāea Matatika programme which promotes strategic partnerships and effective consumer engagement across the health sector, leading to improved experiences for consumers and whānau who use these services. In addition to established consumer groups, Ngā Reo Māhuri provides for young people to easily communicate with Te Tāhū Hauora and vice versa.
The Te Pūkāea Matatika programme at Te Tāhū Hauora supports consumers to be engaged and involved in partnership with the health and disability sector at all levels, including service delivery, design, planning, policy development and governance.
The Code of expectations for health entities’ engagement with consumers and whānau (the Code) sets the expectations for consumer engagement and Te Tāhū Hauora strives to be an exemplar for the sector in its implementation.
The Terms of Reference (TOR) are below.
What is expected in the role?
Members of Ngā Reo Māhuri have well-established networks and the ability to consult widely. Meetings are held approximately quarterly via Teams with some in person meetings throughout the year in Wellington. The role of Ngā Reo Māhuri is to:
· provide advice from a youth consumer perspective and be able to represent your own views from lived experience and represent the relevant views of your consumer communities,
· provide advice and review materials from work programmes at Te Tāhū Hauora, Manatū Hauora | Ministry of Health, and other agencies when required,
· promote the work of Te Tāhū Hauora and the Te Pūkāea Matatika programme with local consumer groups and health providers,
· provide strategic guidance and support to enhance collaboration between consumer groups, health providers and government agencies.
How to submit an expression of interest
Review the Terms of Reference (ToR).
Complete the Expression of Interest application form and email it to pic@hqsc.govt.nz by 26 May 2025. All candidates will be notified of the outcome of their expression of interest. Short-listed candidates will be offered a zoom or telephone interview.
Applications for this Expression of Interest may be kept on file for future opportunities that may arise.
Please see below for timelines on the process for notifications, interviews, advice on appointment dates and meetings at the end of the application.
The survey is designed to gather valuable insights from people about their experiences with telehealth services. This feedback plays a critical role in shaping telehealth resource delivery to ensure it aligns with patient needs and preferences. By prioritising their voice, we aim to develop resources for health professionals that support continuity of care and maintain easy access to healthcare, whether through phone or video consultations.
The feedback collected will help refine and improve telehealth initiatives and solutions in primary care, addressing any challenges or gaps identified by patients, while ensuring their needs are met efficiently and compassionately.
Through this survey, the Collaborative Aotearoa team aims to create a telehealth resource collaborative that truly reflects the patient experience, empowering individuals to feel heard and supported in their healthcare journey. Please complete the online survey here.
EOI: Cardiac Investigation Unit design guidance review
Te Whatu Ora is seeking nominations for a New Zealand consumer representative for the review of Cardiac Investigation Unit (Facility Design Guidance).
Applications close on 29 May 2025.
The opportunity:
The representative will participate in AHIA’s[1] review of the Cardiac Investigation Unit, working with the Australasian Health Facility Guidelines team and other consumers to review the existing design guidance.
The guidance helps project teams to plan, design and construct cardiac investigation facilities across Australia and New Zealand.
Who we're looking for:
Consumer representatives bring unique perspectives and experiences that help us to improve design guidance. The preferred representative will:
- have been admitted to a cardiac investigation unit, or supported an admitted family member (within the last three years),
- be able to provide advice from a consumer or whānau perspective and bring an understanding of the unique cultural and social context of NZ,
- make every effort to attend all meetings and review any supporting documents, &
- have digital access to meet via TEAMS.
Remuneration:
Remuneration will be in line with the NSW Health Consumer Remuneration rates (currently $AUD40 per hour), for attending 2-3 1.5 hour meetings via TEAMS. The meetings are likely to be held between August and September 2025.
If you are interested in applying to represent Aotearoa at these meetings, please download and complete the EOI form.
Email your completed EOI form to xanthe.torrens@tewhatuora.govt.nz, by 29 May 2025.
Download the EOI for (DOCX 432KB)
[1] Australasian Health Infrastructure Alliance. Health NZ is one of the nine public health agencies that collaborate to develop facility design guidance.
EOI: Mental Health Non-acute Inpatient Unit design guidance review
Te Whatu Ora is seeking nominations for a New Zealand consumer representative for the review of Mental Health: Non-acute Inpatient Unit (Facility Design Guidance).
Applications close on 29 May 2025.
The opportunity:
The representative will participate in AHIA’s[1] review of the Mental Health – Non-acute inpatient Unit, working with the Australasian Health Facility Guidelines team and other consumers to review the existing design guidance.
The guidance helps project teams to plan, design and construct non-acute mental health facilities across Australia and New Zealand.
Who we're looking for:
Consumer representatives bring unique perspectives and experiences that help us to improve design guidance. The preferred representative will:
- have been admitted to a non-acute mental health facility, or supported an admitted family member (within the last three years),
- be able to provide advice from a consumer or whānau perspective and bring an understanding of the unique cultural and social context of NZ,
- make every effort to attend all meetings and review any supporting documents, &
- have digital access to meet via TEAMS.
Remuneration:
Remuneration will be in line with the NSW Health Consumer Remuneration rates (currently $AUD40 per hour), for attending 2-3 1.5 hour meetings via TEAMS. The meetings are likely to be held between September and November, 2025.
If you are interested in applying to represent Aotearoa at these meetings, please download and complete the EOI.
Email your completed form to xanthe.torrens@tewhatuora.govt.nz, by 29th May 2025.
Download the EOI form (DOCX 432KB)
[1] Australasian Health Infrastructure Alliance. Health NZ is one of the nine public health agencies that collaborate to develop facility design guidance.
EOI: Mental Health Older Peoples Acute Inpatient Unit design guidance review
Te Whatu Ora is seeking nominations for a New Zealand consumer representative for the review of Mental Health: Older People’s Acute Inpatient Unit (Facility Design Guidance).
Applications close on 29 May 2025.
The opportunity:
The representative will participate in AHIA’s[1] review of the Mental Health – Older People’s Acute Inpatient Unit design guidance, working with the Australasian Health Facility Guidelines team and other consumers to review the existing design guidance.
The guidance helps project teams to plan, design and construct older people’s mental health facilities across Australia and New Zealand.
Who we're looking for:
Consumer representatives bring unique perspectives and experiences that help us to improve design guidance. The preferred representative will:
- have supported a family member, or been admitted to, an older person’s acute mental health facility (within the last three years),
- be able to provide advice from a consumer or whānau perspective and bring an understanding of the unique cultural and social context of NZ,
- make every effort to attend all meetings and review any supporting documents, &
- have digital access to meet via TEAMS.
Remuneration:
Remuneration will be in line with the NSW Health Consumer Remuneration rates (currently $AUD40 per hour), for attending 2-3 1.5 hour meetings via TEAMS. The meetings are likely to be held between September and November, 2025.
If you are interested in applying to represent Aotearoa at these meetings, please download and complete the EOI form.
Email your completed form to xanthe.torrens@tewhatuora.govt.nz, by 29 May 2025.
Download the EOI form (DOCX 431KB)
[1] Australasian Health Infrastructure Alliance. Health NZ is one of the nine public health agencies that collaborate to develop facility design guidance.
EOI: Ngā Reo Māhuri | Young Voices Group
Do you want to use your own health experience to work with Te Tāhū Hauora Health Quality & Safety Commission (Te Tāhū Hauora)? We are seeking expressions of interest to fill one vacancy on Ngā Reo Māhuri | Young Voices Group (Nga Reo Māhuri).
Ngā Reo Māhuri has up to 8 members and provides advice and direction to the Te Pūkāea Matatika | Māori Health and Consumer (Te Pūkāea Matatika) programme and other teams within Te Tāhū Hauora.
Introduction
Te Tāhū Hauora is a crown entity, established under the New Zealand Public Health and Disability Act 2000. It now functions under the Pae Ora (Healthy Futures) Act 2022 to lead, coordinate and support the health sector to monitor and improve the quality and safety of services.
Ngā Reo Māhuri was established in 2023 to support the implementation of the Te Pūkāea Matatika programme which promotes strategic partnerships and effective consumer engagement across the health sector, leading to improved experiences for consumers and whānau who use these services. In addition to established consumer groups, Ngā Reo Māhuri provides for young people to easily communicate with Te Tāhū Hauora and vice versa.
The Te Pūkāea Matatika programme at Te Tāhū Hauora supports consumers to be engaged and involved in partnership with the health and disability sector at all levels, including service delivery, design, planning, policy development and governance.
The Code of expectations for health entities’ engagement with consumers and whānau (the Code) sets the expectations for consumer engagement and Te Tāhū Hauora strives to be an exemplar for the sector in its implementation.
The Terms of Reference (TOR) are below.
What is expected in the role?
Members of Ngā Reo Māhuri have well-established networks and the ability to consult widely. Meetings are held approximately quarterly via Teams with some in person meetings throughout the year in Wellington. The role of Ngā Reo Māhuri is to:
· provide advice from a youth consumer perspective and be able to represent your own views from lived experience and represent the relevant views of your consumer communities,
· provide advice and review materials from work programmes at Te Tāhū Hauora, Manatū Hauora | Ministry of Health, and other agencies when required,
· promote the work of Te Tāhū Hauora and the Te Pūkāea Matatika programme with local consumer groups and health providers,
· provide strategic guidance and support to enhance collaboration between consumer groups, health providers and government agencies.
How to submit an expression of interest
Review the Terms of Reference (ToR).
Complete the Expression of Interest application form and email it to pic@hqsc.govt.nz by 26 May 2025. All candidates will be notified of the outcome of their expression of interest. Short-listed candidates will be offered a zoom or telephone interview.
Applications for this Expression of Interest may be kept on file for future opportunities that may arise.
Please see below for timelines on the process for notifications, interviews, advice on appointment dates and meetings at the end of the application.
EOI: Collaborative Aotearoa Telehealth Patient Voice Survey
The survey is designed to gather valuable insights from people about their experiences with telehealth services. This feedback plays a critical role in shaping telehealth resource delivery to ensure it aligns with patient needs and preferences. By prioritising their voice, we aim to develop resources for health professionals that support continuity of care and maintain easy access to healthcare, whether through phone or video consultations.
The feedback collected will help refine and improve telehealth initiatives and solutions in primary care, addressing any challenges or gaps identified by patients, while ensuring their needs are met efficiently and compassionately.
Through this survey, the Collaborative Aotearoa team aims to create a telehealth resource collaborative that truly reflects the patient experience, empowering individuals to feel heard and supported in their healthcare journey. Please complete the online survey here.
Published: 16 Sep 2022
Modified: 18 Jul 2024
