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News & events

Patient Safety Week update – 24 July 2019

24 Jul 2019, Patient Safety Week

Planning for Patient Safety Week 2019 is well underway. Our main resource, training and education videos focusing on implicit bias in health care, are being filmed and feature a range of subject-matter experts.

Nudges to improve patient experience

19 Jul 2019, Partners in Care

Using insights from behavioural science, the Health Quality & Safety Commission worked with Ogilvy and Nelson Marlborough, Northland and Waikato district health boards (DHBs) to develop ‘nudges’ to respond to the lower-scoring areas of the national adult