All of the information you need to organise and deliver Serious Illness Conversation Guide workshops is available below. If you have any questions about these materials, please email the team at SICGadmin@hqsc.govt.nz.
Resources
You will find all the information you need to organise workshops in the administration guide.
Resources
All of the information you need to organise SICG workshops is in the DHB training administration guide (677KB, pdf).
You will need to print copies of the following documents, which you can find in the 'workshop documents' section below.
| Document name | Copies to print |
| List of delegate names and contact numbers for your trainers | 1 |
| Sign in sheet (page 1) | 1 |
| Spare pre-course confidence questionnaires (page 2) | 5 |
| Workshop agenda (page 3) | 1 |
| SICG guide (page 4) | 1 per delegate |
| Drill sheets (page 5) | 1 per delegate |
| Case study: learner version (page 6) | 2 |
| Case study: actor/patient version (page 7) | 2 |
| Post-course confidence questionnaire (page 8) | 1 per delegate |
| Delegate workshop evaluation (page 9) | 1 per delegate |
| Trainer feedback form (page 10) | 1 per trainer |
| Workshop karakia (page 11) | 1 |
P1.0 Workshop registration sheet (58KB, docx)
P2.0 Three-hour workshop training agenda (63KB, docx)
P3.0 Delegate pre-training confidence assessment (154KB, pdf)
P4.0 Delegate post-training confidence assessment (155KB, pdf)
P5.0 Delegate workshop evaluation (146KB, pdf)
P6.0 Trainer post-workshop feedback form (142KB, pdf)
P7.0 Serious Illness Conversation Guide Aotearoa (303KB, pdf)
P8.0 Drill sheet (229KB, pdf)
P9.0 Role-play: long version for actor (349KB, pdf)
P10.0 Role-play: short version for learner (219KB, pdf)
P11.0 Workshop slides handout (632KB, pdf)
P12.0 Serious illness conversations: Reference guide for health care professionals (docx (1.4MB) | pdf (932KB))
P12.1 The hui process: A framework to enhance the doctor/patient relationship with Māori (285KB, pdf)
Organising workshops
All of the information you need to organise SICG workshops is in the DHB training administration guide (677KB, pdf).
Printing for workshops
You will need to print copies of the following documents, which you can find in the 'workshop documents' section below.
| Document name | Copies to print |
| List of delegate names and contact numbers for your trainers | 1 |
| Sign in sheet (page 1) | 1 |
| Spare pre-course confidence questionnaires (page 2) | 5 |
| Workshop agenda (page 3) | 1 |
| SICG guide (page 4) | 1 per delegate |
| Drill sheets (page 5) | 1 per delegate |
| Case study: learner version (page 6) | 2 |
| Case study: actor/patient version (page 7) | 2 |
| Post-course confidence questionnaire (page 8) | 1 per delegate |
| Delegate workshop evaluation (page 9) | 1 per delegate |
| Trainer feedback form (page 10) | 1 per trainer |
| Workshop karakia (page 11) | 1 |
Workshop documents
P1.0 Workshop registration sheet (58KB, docx)
P2.0 Three-hour workshop training agenda (63KB, docx)
P3.0 Delegate pre-training confidence assessment (154KB, pdf)
P4.0 Delegate post-training confidence assessment (155KB, pdf)
P5.0 Delegate workshop evaluation (146KB, pdf)
P6.0 Trainer post-workshop feedback form (142KB, pdf)
P7.0 Serious Illness Conversation Guide Aotearoa (303KB, pdf)
P8.0 Drill sheet (229KB, pdf)
P9.0 Role-play: long version for actor (349KB, pdf)
P10.0 Role-play: short version for learner (219KB, pdf)
P11.0 Workshop slides handout (632KB, pdf)
P12.0 Serious illness conversations: Reference guide for health care professionals (docx (1.4MB) | pdf (932KB))
P12.1 The hui process: A framework to enhance the doctor/patient relationship with Māori (285KB, pdf)
Delivering a workshop
The following documents are required to deliver a Serious Illness Conversation Guide workshop.
Delivering a workshop
W1.0 Workshop slides in PowerPoint format (664KB, pptx)
W1.1 Workshop slides with notes to support delivery in PDF format (3.9MB, pdf)
There are several different demonstration videos available to choose from; please select one for your workshop.
W2.0 Demonstration video: Fred (COPD diagnosis in a community setting)
W2.1 Demonstration video: Kevin and Julie (haematological diagnosis in a hospital setting with whānau support)
Note: these videos are available via Vimeo. The password to access them is: mapua.
W4.0 Serious illness conversation drill sheet (224KB, pdf)
Alternative drill options
You may wish to choose an alternative drill depending on the make up of your group or the training situation.
W4.1 Serious illness conversation drill sheet alternative: Mr/Mrs Walker, rheumatoid arthritis and COPD (168KB, pdf)
W4.1 Serious illness conversation drill sheet alternative: Mr/Mrs Watson, COVID (171KB, pdf)
W5.0 Role play, long version for actor (342KB, pdf)
W6.0 Role play, short version for learner (219KB, pdf)
Alternative case options
You may wish to choose an alternative case/s depending on the make up of your group or the training situation.
Acute hospital admission with congestive heart failure, hypertension and chronic renal failure - Mr/s King. This scenario gives learners the opportunity to use the SICG to support a conversation at day one and day six of a hospital admission.
W5.1 Alternative role play in acute setting, long version for actor (342KB, pdf)
W6.1 Alternative role play in acute setting, short version for learner (225KB, pdf)
COVID alternative – Mr/s Williams
This scenario gives learners the opportunity to use the COVID SICG to support a conversation at day six and day nine of a positive COVID diagnosis.
W5.2 Alternative role play in COVID setting, long version for actor (229KB, pdf)
W6.2 Alternative role play in COVID setting, short version for learner (203KB, pdf)
The Serious Illness Conversation Guide contains an overview of the tools available to support you in serious illness conversations, ways to start conversations and strategies for common scenarios. It is continuously reviewed and improved by the Commission.
W7.0 Serious Illness Conversation Guide reference guide for health care professionals (link)
W7.1 The hui process: A framework to enhance the doctor/patient relationship with Māori (285KB, pdf)
This template can be useful to support you when running a role play. It includes an overview of the role play process and provides space for the trainer to capture/record the key language used by the clinician during the role play.
W8.0 Running role play template (191KB, pdf)
This implementation guide includes key things to think about when implementing the serious illness programme in your district health board or clinical area.
W9.0 Serious illness conversation implementation guide (link)
Presentation template and delivery notes
W1.0 Workshop slides in PowerPoint format (664KB, pptx)
W1.1 Workshop slides with notes to support delivery in PDF format (3.9MB, pdf)
Demonstration videos
There are several different demonstration videos available to choose from; please select one for your workshop.
W2.0 Demonstration video: Fred (COPD diagnosis in a community setting)
W2.1 Demonstration video: Kevin and Julie (haematological diagnosis in a hospital setting with whānau support)
Note: these videos are available via Vimeo. The password to access them is: mapua.
Serious Illness Conversation Guide Aotearoa
Serious Illness Conversation Guide Aotearoa (link)
Serious illness conversation drills
W4.0 Serious illness conversation drill sheet (224KB, pdf)
Alternative drill options
You may wish to choose an alternative drill depending on the make up of your group or the training situation.
W4.1 Serious illness conversation drill sheet alternative: Mr/Mrs Walker, rheumatoid arthritis and COPD (168KB, pdf)
W4.1 Serious illness conversation drill sheet alternative: Mr/Mrs Watson, COVID (171KB, pdf)
Cases for role play
W5.0 Role play, long version for actor (342KB, pdf)
W6.0 Role play, short version for learner (219KB, pdf)
Alternative case options
You may wish to choose an alternative case/s depending on the make up of your group or the training situation.
Acute hospital admission with congestive heart failure, hypertension and chronic renal failure - Mr/s King. This scenario gives learners the opportunity to use the SICG to support a conversation at day one and day six of a hospital admission.
W5.1 Alternative role play in acute setting, long version for actor (342KB, pdf)
W6.1 Alternative role play in acute setting, short version for learner (225KB, pdf)
COVID alternative – Mr/s Williams
This scenario gives learners the opportunity to use the COVID SICG to support a conversation at day six and day nine of a positive COVID diagnosis.
W5.2 Alternative role play in COVID setting, long version for actor (229KB, pdf)
W6.2 Alternative role play in COVID setting, short version for learner (203KB, pdf)
SICG reference guide for health care professionals
The Serious Illness Conversation Guide contains an overview of the tools available to support you in serious illness conversations, ways to start conversations and strategies for common scenarios. It is continuously reviewed and improved by the Commission.
W7.0 Serious Illness Conversation Guide reference guide for health care professionals (link)
W7.1 The hui process: A framework to enhance the doctor/patient relationship with Māori (285KB, pdf)
Running a role play template
This template can be useful to support you when running a role play. It includes an overview of the role play process and provides space for the trainer to capture/record the key language used by the clinician during the role play.
W8.0 Running role play template (191KB, pdf)
SICG implementation guide
This implementation guide includes key things to think about when implementing the serious illness programme in your district health board or clinical area.
W9.0 Serious illness conversation implementation guide (link)
Karakia pronunciation support
Trainer materials
These documents are copies of material you received during your train-the trainer workshop.
Trainer materials
T1.0 Train-the-trainer workshop agenda (103KB, pdf)
T2.0 Slides from the train-the-trainer day, as delivered by the national trainers (743KB, pdf)
T3.0 Teaching manual to support the training of DHB trainers (469KB, pdf). This manual contains additional information to support the DHB trainers deliver the SICG workshop to clinician learners.
T4.0 Training administration manual (677KB, pdf). This manual will assist you and your local training team to organise and deliver a three hour SICG workshop.
The shared goals of care programme is part of the patient deterioration programme at the Health Quality & Safety Commission. Shared goals of care are when clinicians, patients, families and whānau explore the patients’ values, the care and treatment options available and agree the goal of care for the current admission and if the patient deteriorates.
The Serious Illness Conversation Guide (SICG) is an ideal tool to support these discussions and the shared goals of care forms include the SICG questions and place to capture the answers.
Shared goals of care form links can be found in the talkingCOVID section of our website (but are not limited to COVID-related conversations only).
TalkingCOVID was created to help clinicians navigate care planning and decision-making during COVID-19 in an empathetic and person-centric way.
There are some great additional training resources for serious illness conversations as well as the shared goals of care forms and fact sheets.
The Commission has created a video to support you to feel more prepared when talking to patients/residents and whānau about their prognosis, their priorities, concerns and goals of care.
The training video will help clinicians in all health settings. It includes information about the guide, the adaptation of the guide to support conversations about COVID-19 prognosis and goals of care.
Trainer materials
T1.0 Train-the-trainer workshop agenda (103KB, pdf)
T2.0 Slides from the train-the-trainer day, as delivered by the national trainers (743KB, pdf)
T3.0 Teaching manual to support the training of DHB trainers (469KB, pdf). This manual contains additional information to support the DHB trainers deliver the SICG workshop to clinician learners.
T4.0 Training administration manual (677KB, pdf). This manual will assist you and your local training team to organise and deliver a three hour SICG workshop.
Shared goals of care link with serious illness conversations
The shared goals of care programme is part of the patient deterioration programme at the Health Quality & Safety Commission. Shared goals of care are when clinicians, patients, families and whānau explore the patients’ values, the care and treatment options available and agree the goal of care for the current admission and if the patient deteriorates.
The Serious Illness Conversation Guide (SICG) is an ideal tool to support these discussions and the shared goals of care forms include the SICG questions and place to capture the answers.
Shared goals of care form links can be found in the talkingCOVID section of our website (but are not limited to COVID-related conversations only).
TalkingCOVID
TalkingCOVID was created to help clinicians navigate care planning and decision-making during COVID-19 in an empathetic and person-centric way.
There are some great additional training resources for serious illness conversations as well as the shared goals of care forms and fact sheets.
- View the training resources
- View the training video using SICG and shared goals of care forms in aged residential care.
Additional workshop materials
The Commission has created a video to support you to feel more prepared when talking to patients/residents and whānau about their prognosis, their priorities, concerns and goals of care.
The training video will help clinicians in all health settings. It includes information about the guide, the adaptation of the guide to support conversations about COVID-19 prognosis and goals of care.
Last updated: 17th February, 2022
