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Adult primary care patient experience survey: Patient management system instructionsPatient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.
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Patient, family and whānau escalation process case for changeThe case for change for a patient, family and whānau escalation process which forms part of the Health Quality & Safety Commission's patient deterioration programme.
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New Zealand early warning score vital sign chart user guideThe purpose of this user guide is to provide information about the logistical and clinical considerations for using the national New Zealand early warning score vital sign chart.
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Patient experience surveys: flyer/poster for patientsThese documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.
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Patient deterioration preparation and implementation guideThis is a guide to preparing and implementing a recognition and response system, for recognising and responding to patient deterioration.
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Clinical governance recommendations for recognition and response systemsA clinical governance committee is needed to provide oversight and expert advice about the safety, effectiveness, and ongoing improvement of the recognition and response system.
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Recognition and response system summaryThis summary sheet provides information about the recognition and response system workstream for the Health Quality & Safety Commission's patient deterioration programme.
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National patient experience survey: Results for patients treated in November 2019Results of the national inpatient experience survey for patients treated in November 2019.
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Escalation mapping toolThis mapping exercise will help you to develop your own local escalation pathway for recognition and response to patient deterioration.
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Patient deterioration and recognition and response systems: factsheets for hospital executives and senior cliniciansThese factsheets describe the patient deterioration recognition and response systems. There is a factsheet for senior clinicians and another for hospital executives.