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National patient experience survey: Results for patients treated in November 2016National patient experience survey: Results for patients treated in November 2016
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Variation in medical practice: literature review and discussionThis document, prepared by Sapere Research Group, discusses variation in the way health services are delivered by individual clinicians, and across geographic areas.
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Variation and improving services: analysing and interpreting variationThe Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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Primary care patient experience survey: Foundation standard / Cornerstone accreditationA summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
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Development of patient experience indicators for New ZealandKPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.
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Fifth report of the Perioperative Mortality Review CommitteeIn this fifth report, the Perioperative Mortality Review Committee has examined perioperative mortality in New Zealand during 2009–2013 for two new clinical areas of interest.
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Annual Report 2014/15 | Pūrongo ā-tau 2014/15The Commission's annual report for the period 1 July 2014 to 30 June 2015 is available to download below.
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Safe Surgery NZ teamwork & communication video 1: Sign inVideo 1 in the teamwork and communication roll-out.