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Patient experience survey questions – December 2013The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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Patient experience survey – Proof of concept evaluationThis document is an evaluation of the proof of concept work for the patient experience survey.
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Open4Results – November 2016Open4Results is a six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.
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Consumer voice: What does equity mean to you and your communityMembers of the consumer health forum Aotearoa describe what equity means to them in their own words.
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Consumer voice: How can lived experience shape the future of the health care systemMembers of the consumer health forum Aotearoa describe how their lived experience can inform improvements to health services.
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Consumer voice: Shaping the future of health care services in AotearoaOn 10 November 2022, people gathered from across the country for a hui in Wellington. Members of the consumer health forum Aotearoa share their perspectives and experiences of health care.
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Consumer voice: Being a part of the consumer health forum AotearoaMembers of the consumer health forum Aotearoa describe how they feel about the forum in just two words.
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Consumer voice: Why your community should get involved in the consumer health forum AotearoaMembers of the consumer health forum Aotearoa share why the community voice is important.
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Co-design explained in 30 seconds with Susanne Cummings from Vaka TautuaSusanne Cummings is a senior peer support worker at Vaka Tautua. She explains what co-design is in 30 seconds.
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Co-design case study: Susanne CummingsSusanne Cummings is a senior peer support worker at Vaka Tautua. She explains what it was like working in a co-design project with Te Ara Pae Trust.