Resource library Whare rauemi

National patient experience survey: Results for patients treated in November 2016

This document is an evaluation of the proof of concept work for the patient experience survey.

This document, prepared by Sapere Research Group, discusses variation in the way health services are delivered by individual clinicians, and across geographic areas.

The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.

Since 2019, the Family Violence Death Review Committee has been seeking the input of surviving family and whānau members as part of the in-depth review process. This article is a reflection on the process and how we can improve it.

A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.

KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.

In this fifth report, the Perioperative Mortality Review Committee has examined perioperative mortality in New Zealand during 2009–2013 for two new clinical areas of interest.

The Commission's annual report for the period 1 July 2014 to 30 June 2015 is available to download below.

Video 1 in the teamwork and communication roll-out.