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Evaluation of the primary care patient experience survey toolIn 2017, the Ministry commissioned this formative evaluation of the National Primary Care Patient Experience Survey tool to assess how well it is working and whether improvements can be made.
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Describing the quality of New Zealand's health and disability servicesHealth Quality and Safety Indicator report 'Describing the quality of New Zealand's health and disability services'.
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Addressing unwarranted variation: literature review on methods for influencing practiceThis literature review focuses on methods used overseas for identifying and reducing unwarranted variation in health care with a view of informing the approach in New Zealand.
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A Window on the Quality of New Zealand's Health Care 2017The 2017 edition of the Health Quality & Safety Commission’s Window on the Quality of New Zealand’s Health Care brings our measures up to date and draws out key messages about the quality of New Zealand’s health system.
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Te Whatu Ora Counties Manukau case study: Improving the accuracy of post-traumatic amnesia assessmentsTe Whatu Ora Counties Manukau has long had a process in place to screen for post-traumatic amnesia following suspected traumatic brain injury. However, inaccuracies in the way the assessments were performed increased the risk of missing diagnoses.