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Patient experience survey questions – December 2013The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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Patient experience survey – Proof of concept evaluationThis document is an evaluation of the proof of concept work for the patient experience survey.
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Open4Results – November 2016Open4Results is a six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.
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Variation in medical practice: literature review and discussionThis document, prepared by Sapere Research Group, discusses variation in the way health services are delivered by individual clinicians, and across geographic areas.
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Variation and improving services: case studies and key questionsThe Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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Variation and improving services: analysing and interpreting variationThe Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvementThis workbook is designed to help you use data from the Aotearoa New Zealand adult hospital inpatient experience survey to conduct quality improvement initiatives and track the progress of these initiatives.
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Annual report 2021/22 | Pūrongo ā-tau 2021/22Read our Annual Report 2021/22 | Pūrongo ā-tau 2021/22
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Te Pae Hauora o Ruahine o Tararua MidCentral case study: Implementing a major trauma pathway for coordinated care and timely access to allied health inputAfter people are admitted to Te Pae Hauora o Ruahine o Tararua MidCentral with major trauma, their experience of inpatient acute rehabilitation services varied significantly in terms of quality and consistency.