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Just and fair culture

1st July, 2022

This training video illustrates the principles of a just and fair culture.

People need to feel safe and secure to speak up when a medication error has occurred. For this to happen they need to work in a just and fair culture where people:

  • support and respect each other
  • communicate openly
  • don’t jump to conclusions
  • learn from mistakes
  • work together to address harm and protect patients from harm
  • aim to keep improving.

Thank you to the Cleveland Clinic Abu Dhabi for allowing us to host this video.


Last updated: 1st July, 2022