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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
- National patient experience survey: Results for patients treated in August 2019
- National patient experience survey: Results for patients treated in November 2015
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Communications toolkit for the home and community support services experience survey
This toolkit is a guide on promoting the 2025 home and community support services experience survey to raise awareness and encourage people to take part.
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New Zealand home and community support services experience survey questionnaire
This document is a copy of the home and community support services experience survey questionnaire.
- National patient experience survey: Results for patients treated in November 2018
- National patient experience survey: Results for patients treated in February 2019
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Quality and safety markers – enabling equity monitoring: Privacy impact assessment report
This privacy impact assessment aims to help us better monitor health equity as a key aspect of quality.
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Development of patient experience indicators for New Zealand
KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.
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Second annual update on increasing transparency in New Zealand health care
This is the second annual update as required by the Ombudsman from the Ministry of Health and the Health Quality & Safety Commission (the Commission) on the sector’s progress towards increasing transparency of health data in New Zealand by June 2021.