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Displaying 11 - 20 of 65 results
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Beth’s story – the dangers with invasive medical devices
Beth shares her personal story of developing a healthcare-associated infection caused by a medical device to highlight the impact these infections can have on patients and their whānau.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
- Ō Mātou Reo: Our Voices 2025 evaluation reports
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Consumer health forum Aotearoa update – October 2024
The October 2024 update about the consumer health forum Aotearoa, from the Te Tāhū Hauora Health Quality & Safety Commission Māori health and consumer team.
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Health provider meeting: Te Tai o Poutini West Coast
This February, we met with health providers in te Tai o Poutini to share information about the code of expectations and providers’ responsibilities when engaging with consumers.
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Progressing consumer engagement in primary care | Te whakakoke i te whai wāhi a te kiritaki ki te tiaki hauora tuatahi
This resource aims to support primary care providers, alliances and primary health organisations (PHOs) to progress consumer engagement in primary care. It offers context, tools and examples for primary care providers, alliances and PHOs to consider.
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Mary’s story – when things go wrong after discharge
Mary (not her real name) shares a close call with a healthcare-associated infection.
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5 questions to ask about your medications – consumer safety poster
Consumer poster available in English and te reo Māori to help patients, caregivers, families and whānau talk about medication with their health care providers.
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Consumer research: Safer prescribing and dispensing of medicines
Te Tāhū Hauora Health Quality & Safety Commission (Te Tāhū Hauora) is working alongside other agencies to support safer prescribing and dispensing of medicines. The full report on this project and a summary of the report are available here.
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.