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Displaying 11 - 20 of 40 results
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New Zealand adult hospital outpatient experience survey questionnaire
This document is a copy of the online adult hospital outpatient experience survey questionnaire.
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Measuring culturally safe care through the patient experience surveys
Two documents describing the process followed by the Commission to identify key concepts and develop questions to measure patient experience of culturally safe care in the New Zealand patient experience surveys.
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Adult primary care patient experience survey: Patient management system instructions
Patient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.
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Adult primary care patient experience survey: videos for in-clinic waiting room
General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
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From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.
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Adult primary care patient experience survey: General practice guide to getting started
A guide for general practices about getting started with the adult primary care patient experience survey.
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Co-designing nudges: Phase two of raising the bar on the national adult inpatient experience survey
Raising the bar on the national patient experience survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Adult primary care patient experience survey: protocol for reviewing patient comments
This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
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Adult primary care patient experience survey: methodology and procedures
The methodology and procedures for the adult primary care patient experience survey (August 2020 update).