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Displaying 21 - 30 of 39 results
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'You said, we did' posters for patient experience and HCSS surveys
This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.
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Raising the bar on the national patient experience survey: phase one
Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
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Adult primary care patient experience survey: methodology and procedures
The methodology and procedures for the adult primary care patient experience survey (August 2020 update).
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New Zealand adult hospital outpatient experience survey questionnaire
This document is a copy of the online adult hospital outpatient experience survey questionnaire.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
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From PES to PDSA – Workbook: Using adult hospital inpatient experience survey data for quality improvement
This workbook is designed to help you use data from the Aotearoa New Zealand adult hospital inpatient experience survey to conduct quality improvement initiatives and track the progress of these initiatives.
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Adult hospital inpatient experience survey: methodology and procedures
These flyers for patients are to promote the adult hospital patient experience survey in hospitals.
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Information flyers for home and community support services experience survey
These information flyers can be given to people receiving home and community support services to promote and raise awareness about the survey. They are available in a range of languages.
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Adult primary care patient experience survey: protocol for reviewing patient comments
This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.