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Learning from adverse events annual reports
Annual national summaries of adverse events reported to the Health Quality & Safety Commission Te Tāhū Hauora.
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Patient tracer audit guide: patient deterioration systems
This guide is designed to help hospitals put in place a patient deterioration system and find ways to improve.
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Webinar recording: Ka awatea: A new dawn – PMMRC recommendations in action
These videos are recordings of presentations from Ka awatea: A new dawn – PMMRC recommendations in action, a webinar held on 8 June 2023.
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Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
The latest in our ongoing Window on Quality series focuses on health for Pacific peoples, from maternity to end of life, using a life-course approach, and includes expert perspectives on how the health system is performing for Pacific peoples.
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19
A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
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Patient experience surveys: flyer/poster for patients
These documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.
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Self-review report based on the Performance Improvement Framework
In 2019, the Health Quality & Safety Commission completed a self-review, based on the State Services Commission’s Performance Improvement Framework (PIF).
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Guide to preparing and implementing a pressure injury measurement programme
This document gives hospital staff practical guidance on how to implement a robust pressure injury (PI) measurement approach, as part of wider PI prevention and management activities.
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Position paper: Responding to adults at risk who need care and support and who are experiencing family violence
A position paper which provides an overview of the issues associated with (mis)identifying adults at risk who need care and support and who are experiencing family violence.
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Communicating effectively with older people and their whānau/family
The Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau part of the Frailty care guides 2023.