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Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
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Health literacy
Health literacy is the foundation for consumer and whānau engagement. Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.
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Health equity links
Examples of strategies helping address inequities in the Aotearoa New Zealand health sector.
- Links to consumer engagement centres
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Pacific hub
This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Data submission
This page is for submitting data to Health Quality & Safety Commission Te Tāhū Hauora.
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Aotearoa Patient Safety Day 2025
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Monday, 17 November.
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Aotearoa Patient Safety Day 2026
Aotearoa Patient Safety Day is a commitment to consumers and healthcare workers that our health services strive to provide the best and safest care possible, every time. This year we will be marking the day on Tuesday, 17 November.
- Strengthening consumer and whānau engagement in health webinar evaluation report