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Consumer voice: How can lived experience shape the future of the health care system
Members of the consumer health forum Aotearoa describe how their lived experience can inform improvements to health services.
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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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Patient experience survey – Proof of concept evaluation
This document is an evaluation of the proof of concept work for the patient experience survey.
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Open4Results – November 2016
Open4Results is a six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.
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Consumers share how their lived experience contributed to health improvements
Consumers share their experiences of consumer engagement in the health sector and how their lived experience led to changes to health care for their whānau and communities.
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Open4Results – June 2018
Our six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.
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Open4Results – June 2017
Open4Results is a six-monthly report on the harm prevented, and money saved, in areas the Health Quality & Safety Commission focuses on or raises awareness about.
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Open4Results – December 2017
The Health Quality & Safety Commission has released the latest update of its Open4Results report.
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Webinar recording: Optimising the use of antibiotics in the management of urinary tract infections in aged residential care
In this webinar held in February 2023, presenters from Te Tāhū Hauora Health Quality & Safety Commission, Observatory Village Lifecare and HealthCERT presented on optimising the use of antibiotics in the management of UTI in aged residential care.
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Co-design in health: free e-learning courses available
We have developed a suite of free e-learning courses for co-design that are available to all health care professionals through Manatū Hauora | Ministry of Health’s Learn Online platform.