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Looking after Māori in hospital
This video, part of a series, is of Māori whānau telling their stories about engaging with health care services.
- About He Hoa Tiaki | Partners in Care
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Summary: Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19 | Whakarāpopotanga: Bula Sautu – He mata kounga 2021: Hauora Pasifika i te tau COVID-19
A summary of the latest report in our Window on Quality series which focuses on health for pacific peoples, from maternity to end of life using a life-course approach.
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Adult primary care patient experience survey: methodology and procedures
The methodology and procedures for the adult primary care patient experience survey (August 2020 update).
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Adult primary care patient experience survey: protocol for reviewing patient comments
This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.
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Adult primary care patient experience survey: PHO guide to getting started
A guide for primary health organisations (PHOs) about getting started with the adult primary care patient experience survey.
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Adult primary care patient experience survey: Patient management system instructions
Patient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.
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Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the future
This report seeks to give readers a focused review of responses to the general practice section of the 2019 New Zealand adult primary care patient experience survey.
- Engaging consumers and whānau
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Raising the bar on the national patient experience survey: phase one
Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.