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Annual Report 2020/21
Read our Annual Report 2020/21 | Pūrongo ā-tau 2020/21 here.
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Three steps to meeting health literacy needs
Our guide for health care professionals provides a process for you to follow with every person in every health care discussion.
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Let’s plan for your next health care visit
This resource is to help you plan your next health care visit. Planning and asking questions will help you understand more about your health and treatment for an illness or injury.
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Let’s plan to leave hospital
Hospital staff want you to leave feeling well informed and with answers to any questions you may have. This sheet will help.
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Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.
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Aotearoa New Zealand national point prevalence survey of healthcare-associated infections
This report describes the approach to and findings of Aotearoa New Zealand’s first national point prevalence survey of healthcare-associated infections. This information will help us identify targets for quality improvement.
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Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
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Petala's story: The importance of meeting cultural needs for Pacific Island families
Petala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Olivia and Karen: The importance of midwives
When Olivia and Karen found a midwife who specialised in supporting rainbow families they said, ‘Sign us up’. The two mothers share the importance of inclusive language and of both parents being included in the whole pregnancy and birth experience.