Search for page Ko te ohorere
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.
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Adult primary care patient experience survey 2019: A review of responses in the general practice module and suggestions for the future
This report seeks to give readers a focused review of responses to the general practice section of the 2019 New Zealand adult primary care patient experience survey.
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Patient deterioration rapid response call sticker
This A6 sticker can be used to identify patients who have had a rapid response activation.
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Stakeholder assessment template
This template forms apart of the patient deterioration preparation and implementation guide.
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Early implementation evaluation report
Between October 2017 and June 2018, the Commission worked with six early implementation sites to make improvements to their systems through testing the national vital signs chart, New Zealand early warning score and other tools and guidance.
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Rasik’s story
Rasik is the main carer for his sister. He shares the story of supporting her through a first hospital admission for surgery, and through many subsequent admissions over the following five years.
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Co-designing a patient, family and whānau escalation of care process factsheet for patients, family and whānau (consumers)
The Commission has developed a new co-design resource: a factsheet for hospitals to give to consumers who are considering joining the Kōrero mai/Talk to me co-design team. This was originally published in June 2017 and was updated in October 2020.
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Dave’s story
Dave Churchman and his wife Diane share their story of life for Dave after his diagnosis of cancer.
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Self-review report based on the Performance Improvement Framework
In 2019, the Health Quality & Safety Commission completed a self-review, based on the State Services Commission’s Performance Improvement Framework (PIF).
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Guide to preparing and implementing a pressure injury measurement programme
This document gives hospital staff practical guidance on how to implement a robust pressure injury (PI) measurement approach, as part of wider PI prevention and management activities.