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2024/25 Health and disability sector harm (adverse) events infographic
An annual infographic summary of harm (adverse) events reported across New Zealand's health sector in 2024/25. Highlighting most frequent sources of harm by various health services and ethnicity and opportunities for system learning and improvement.
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Aotearoa New Zealand national point prevalence survey of healthcare-associated infections | Tiro whānui ā-motu mō te maimoa hauora – mate urutā
This report describes the approach to and findings of Aotearoa New Zealand’s first national point prevalence survey of healthcare-associated infections. This information will help us identify targets for quality improvement.
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Adult primary care patient experience survey
Our national adult primary care patient experience survey collects and measures patient feedback on health care for quality improvement. The patient experience survey programme is one of the largest public survey programmes in Aotearoa New Zealand.
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A window on the quality of Aotearoa New Zealand's health care 2019 – a view on Māori health equity
In our ongoing Window series, this report focuses on Māori health equity, but also draws on thinking and ideas from both the broader fields of health equity and Māori health advancement throughout.
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Our voices
A collection of consumer and whānau stories, in their own words.
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Three steps to meeting health literacy needs | Ngā toru hīkoi e mōhiotia ai te hauora
Our new guide for health care professionals provides a process for you to follow with every person in every health care discussion.
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How to engage with consumers and whānau following an adverse event
Engaging consumers and whānau in reviews of harm can help to make health care safer.
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Presentations from the HHNZ hand hygiene workshop
Presentations from the Health Quality & Safety Commission and Hand Hygiene New Zealand's half-day workshop on hand hygiene, held in Auckland on 15 October 2017.
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Safer use of anticoagulants: Marion and Graham's story
In this video Marion and her husband Graham talk about their experience after Marion was prescribed anticoagulants, when she was admitted to hospital for replacement of two values in her heart.