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The co-design process
Co-design is how we partner to design a higher quality and safer health system. Watch this 1-minute animation to learn more.
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Join the health forum
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About the modules
Having a bias means having preconceived ideas or attitudes about something or someone.
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‘Nuggets of gold’: Insights from voices of lived experience
This report summarises the outcomes of a scoping project exploring the possibility of gathering and sharing ‘nuggets of gold’ – that is, stories from those with lived experience of suicide attempt.
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Raising the bar on the national patient experience survey: phase one
Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.
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Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.
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Vicki Culling discusses the Perinatal and Maternal Mortality Review Committee
Vicki Culling from the Perinatal and Maternal Mortality Review Committee (PMMRC) discusses the loss of her first baby from a still birth, and her involvement as a consumer representative on the PMMRC.
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A window on quality 2024: Turbulence, quality and the future
Window 2024
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Surgical Site Infection Improvement Programme frequently asked questions
The Surgical Site Infection Improvement Programme's frequently asked questions covers general programme queries, questions about data collection, and technical queries. The page is updated on a regular basis to incorporate new questions.
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.