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Self-review report based on the Performance Improvement Framework
In 2019, the Health Quality & Safety Commission completed a self-review, based on the State Services Commission’s Performance Improvement Framework (PIF).
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Executive summary: A window on quality 2022 (Part 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
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Patients' experience of using hospital services: An analysis of trends in inpatient surveys in NHS acute trusts in England, 2005–13
This report from The King's Fund provides an analysis of trends in inpatient surveys in NHS acute trusts in England from 2005–13.
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Survey resources for health care staff
This page contains background information and links to resources for health care staff to support participation in the patient experience surveys.
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Resources for management of critical bleeding
These four resources are for staff who manage critically bleeding trauma patients in tertiary trauma centres and smaller secondary or provincial hospitals.
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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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Consumer and whānau engagement quality and safety marker
A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Maternal morbidity review toolkit: Local review process map (A3)
The local review process map is part of the maternal morbidity review toolkit for maternity services.
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Health equity links
Examples of strategies helping address inequities in the Aotearoa New Zealand health sector.