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Addressing unwarranted variation: literature review on methods for influencing practice
This literature review focuses on methods used overseas for identifying and reducing unwarranted variation in health care with a view of informing the approach in New Zealand.
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Patient experience survey – Proof of concept evaluation
This document is an evaluation of the proof of concept work for the patient experience survey.
- I love music
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Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
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Video: Surgical safety checklist (full length, 10min 58sec)
A video from the Commission outlining the use of the World Health Organization's surgical safety checklist.
- Official Information Act requests
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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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Maternal morbidity review toolkit: Review checklist
The excel version of the review checklist is part of the maternal morbidity review toolkit for maternity services.
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Adult hospital inpatient experience survey: methodology and procedures
These flyers for patients are to promote the adult hospital patient experience survey in hospitals.
- Aged residential care sector engagement