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- Shared learning tool
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Guidelines: Clipping not shaving intervention guidelines
This document has been produced to encourage health care professionals to clip, not shave, hair prior to surgery to improve the safety and quality of care that patients receive.
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Webinar: Equitable approaches to gout management – latest research and evidence
Recording of Health Quality & Safety Commission webinar about equitable approaches to gout management in Aotearoa New Zealand 1 July 2020
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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.
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Adult hospital outpatient experience survey – have your say
We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Consumers share how their lived experience contributed to health improvements
Consumers share their experiences of consumer engagement in the health sector and how their lived experience led to changes to health care for their whānau and communities.
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Adult primary care patient experience survey – have your say
We want to know about your experiences with doctors, nurses and other staff at your general practice or community health clinic. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.
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Infographic: Recognition and response systems save lives
This infographic from the Health Quality & Safety Commission's patient deterioration programme provides information about recognition and response systems.
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Home and community support services experience survey – have your say
We would like to hear about your experiences of home and community support services. Your valuable feedback will help improve the quality of these support services.