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Communicating effectively with older people and their whānau/family
The Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau part of the Frailty care guides 2023.
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John's story: Managing warfarin safely
Hear John Smith tell his story of how he became seriously ill after taking warfarin and what has changed in the management of his warfarin as a result.
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Ō Mātou Reo: Our Voices
Putting consumers, whānau and communities at the heart of conversations about our health system in New Zealand.
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Co-designing with consumers, whānau and communities
This page has information, resources and practical advice about engagement and co-design to support implementation of the code of expectations for health entities' engagement with consumers and whānau.
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Kia Toipoto: Closing gender, Māori, Pacific and ethnic pay gaps action plan
This action plan is taken from the full document published December 2023 by Te Tāhū Hauora Health Quality & Safety Commission.
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'You said, we did' posters for patient experience and HCSS surveys
This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.
- Scabies (Frailty care guides 2023)
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Pain-relieving medicines for acute pain – information for patients
The Health Quality & Safety Commission, Choosing Wisely and the Australian and New Zealand College of Anaesthetists have developed an information leaflet to help patients, caregivers and whānau use opioid medicines safely, to manage non-cancer pain.
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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
- Patient stories