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How to engage with consumers and whānau following an adverse event
Engaging consumers and whānau in reviews of harm can help to make health care safer.
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Consumer and whānau engagement workshop
Sharing examples of what great engagement with people using health services and their whānau looks like was one of the highlights of a workshop held in Wellington this month.
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New strategy launched to improve quality and safety across New Zealand’s health and disability system
A system-wide approach to improving the quality and safety of care.
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Accessibility and resourcing for consumer, whānau and community engagement
This page has information, resources and practical advice about accessibility and resourcing for consumer, whānau and community engagement to support implementation of the code of expectations for health entities' engagement with consumers and whānau
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Healing, learning and improving from harm
To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.
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Fifteenth Annual Report of the Perinatal and Maternal Mortality Review Committee: Reporting Mortality and Morbidity 2020
The Fifteenth Annual Report of the Perinatal and Maternal Mortality Review Committee | Te Pūrongo ā-Tau Tekau mā Rima o te Komiti Arotake Mate Pēpi, Mate Whaea Hoki.
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Infographic: Recognition and response systems save lives
This infographic from the Health Quality & Safety Commission's patient deterioration programme provides information about recognition and response systems.
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Face masks, vision, and risk of falls
An article from the British Medical Journal with useful tips for mitigating the risk of falls in older people, while wearing a face mask.
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Medicine reconciliation guidance tools and training materials
Medicine reconciliation guidance tools and training materials.
- Syncope and collapse (Frailty care guides 2023)