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Patient experience surveys: flyer/poster for patients
These documents can be used as a flyer or poster for patients to promote the patient experience survey in hospitals, PHOs and general practices. They are available in a range of languages.
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National hand hygiene compliance report 1 July–31 October 2018
National hand hygiene compliance report for the period of 1 July–31 October 2018.
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National hand hygiene compliance report 1 July–31 October 2016
National hand hygiene compliance report for the period of 1 July–31 October 2016.
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Presentations from Delivering resilient health care: A workshop with Professor Erik Hollnagel
Presentations from the Health Quality & Safety Commission's workshop with Professor Erik Hollnagel: Delivering resilient health care.
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Frailty care guides (2023 edition)
As New Zealands’s aged population increases, the recognition and treatment of frailty has become crucial to all health care environments. Frailty is a recognised clinical syndrome that requires specialised assessment and interventions.
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Patient-reported measures
Patient-reported measures capture feedback about health-related experiences and outcomes. This feedback helps drive quality improvement to deliver better care and mitigate inequity across all levels of the health system.
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Maternity early warning system (MEWS) short-stay maternity vital signs chart (MVSC)
The national maternity early warning system (MEWS) short-stay maternity vital signs chart (MVSC) supports the recognition of and response to deteriorating women in short-stay/assessment areas, such as women’s assessment units...
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Home and community support services experience survey: Privacy impact assessment report
This report addresses the impact that the survey may have on individual privacy, and outlines steps taken to assess and minimise potential areas of risk along with compliance with the information privacy principles.
- Depression (Frailty care guides 2023)
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National hand hygiene compliance report 1 March–30 June 2020
National hand hygiene compliance report for the period of 1 March to 30 June 2020.