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About the Health Quality & Safety Commission
We play a critical role as an independent and expert monitor of quality and safety across our health system.
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Patient Deterioration
We work with hospitals to establish recognition and response systems for managing the care of acutely deteriorating patients.
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Home and community support services experience survey – have your say
We would like to hear about your experiences of home and community support services. Your valuable feedback will help improve the quality of these support services.
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Creating a driver diagram
This video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.
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Atlas domains with primary health organisation analyses
All Atlas of Healthcare Variation domains report variation at the health district level (formerly district health boards). We have also analysed some domains by primary health organisation (PHO).
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.
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Privacy statement for the patient-reported measures survey programme
We protect the privacy of patients, clients and whānau whose information is collected through our experience surveys. Our contracted survey provider, Ipsos Public Affairs Ltd (Ipsos NZ), shares this commitment.
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Improved service delivery
We engage with the sector to improve the delivery of health care services though specific quality improvement programmes.
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Poster: Your 5 moments for hand hygiene
Posters showing your '5 moments for hand hygiene', available with either a female or male character shown.
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Young Voices Advisory Group
In October 2023, we established the young voices advisory group | ngā reo māhuri made up of eight members, to provide advice on aspects of the He Hoa Tiaki | Partners in Care programme.