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Safer use of anticoagulants: Marion and Graham's story
In this video Marion and her husband Graham talk about their experience after Marion was prescribed anticoagulants, when she was admitted to hospital for replacement of two values in her heart.
- Severity Assessment Code (SAC) rating and process tools
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Adult hospital patient experience surveys (inpatient and outpatient)
Our national adult hospital patient experience surveys collect and measure patient feedback on health care for quality improvement.
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
This information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
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New Zealand Health and Disability System Safety Strategy
Improving the quality and safety of care.
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Patient deterioration and recognition and response systems: factsheets for hospital executives and senior clinicians
These factsheets describe the patient deterioration recognition and response systems. There is a factsheet for senior clinicians and another for hospital executives.
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Health quality and safety news: Issue #43
Read our February newsletter.
- Briefings and debriefings
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Te Pou – Māori responsive rubric and guidelines
Te Pou is a tool to assist with the interpretation, and reporting of, Māori mortality.