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Te Pou – Māori responsive rubric and guidelines
Te Pou is a tool to assist with the interpretation, and reporting of, Māori mortality.
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All seclusion events: Always report and review
These resources help districts to understand reporting all seclusion events as part of always review and report
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Accessibility and resourcing for consumer, whānau and community engagement
This page has information, resources and practical advice about accessibility and resourcing for consumer, whānau and community engagement to support implementation of the code of expectations for health entities' engagement with consumers and whānau
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Variation and improving services: case studies and key questions
The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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Communicating effectively with older people and their whānau/family
The Communicating effectively with older people and their whānau/family | Kia kōrerorero pai ki ngā kaumātua me ō rātou whānau part of the Frailty care guides 2023.
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Report: Older Māori and aged residential care in Aotearoa
This report by Joanna Hikaka and Ngaire Kerse was commissioned by the Health Quality & Safety Commission as a ‘thought-piece on Māori and aged residential care (ARC)’.
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Whānau Māori experiences of major trauma care and rehabilitation
Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.
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Australian and New Zealand Hip Fracture Registry Annual Report
Read the latest Australian and New Zealand Hip Fracture Registry annual report, including performance against the Hip Fracture Clinical Care Standard and other measures of quality hip fracture care.
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Ordering hospital and primary care patient experience survey resources
Copies of our hospital and primary care patient experience survey flyers and posters can be ordered for your practice or health care facility free of charge. Fill in the form on this page and we will send out your requested quantities.
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Survey resources for home and community support services staff
This page has information and links to resources for staff, to support participation in the national home and community support services experience survey.